Frequently Asked Questions
Order
Small Items & Accessories
Accessories ship via UPS from our Orange County, CA location within 3–5 business days. Every order is carefully packaged and fully insured to ensure it arrives in excellent condition.
Furniture & Large Items
Furniture and oversized pieces require third-party delivery from Orange County, CA. Once you submit a shipping request, we’ll send you a personalized quote within 48 hours. Delivery typically takes 4–8 weeks depending on your location.
We do not ship overseas at this time.
Shipping
We take great care in packaging each item, but in the rare event of damage, please email shop@agedinteriors.com within 24 hours of delivery. Include clear photos of the packaging and damage so we can determine next steps.
- Accessories shipped via UPS are fully insured.
- Furniture shipped via third-party delivery can be insured directly through the shipper. We recommend confirming coverage at the time of quote.
For lost or stolen packages, claims must be filed directly with the shipping carrier (UPS, FedEx, etc.).
Write a clear and concise answer to guide your customers.
Furniture
Unfortunately we do not have local pickup options available at this time. Please send us an inquiry to obtain a quote for local delivery if you are in the Orange County or Los Angeles area.
Furniture is delivered by independent third-party carriers. Once your quote is approved, you’ll coordinate directly with the delivery service to arrange scheduling and any special delivery needs.
Returns & Exchanges
Due to the nature of our unique collections, all sales are final. We do not offer returns, exchanges, or refunds.
We provide detailed descriptions, photos, and measurements for each item. If you have any questions prior to purchasing, please don't hesitate to reach out. We will be happy to provide additional information or images to help you make a confident decision.
Product Information
We work hard to present items accurately, but color may vary slightly due to lighting and screen settings. If you'd like more photos or details, we’re always happy to help.
Most of our pieces are one-of-a-kind, but occasionally we have sets or similar items.
Services
Due to the time-intensive nature of our work, we aren’t accepting custom requests at this time. That said, we understand how important the right piece can be. If you’re searching for something specific, please feel free to reach out—we’re happy to keep you in mind and notify you first if something similar becomes available.
Yes! We offer trade pricing for qualified interior designers and industry professionals. To apply for a trade account, please send your resale certificate and business information to shop@agedinteriors.com.
Commissions are accepted only on a very limited basis. When time allows, Elizabeth may take on projects that align with her vision. If you think yours might be a fit, email shop@agedinteriors.com
or send her a DM on Instagram at @agedinteriors.studio.